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Super Soco app in Europe!  

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Artem_TC
(@artem_tc)
Eminent Member

yes, i can't bind my bike in european app too(app doesn't accept QR code and serial), but in the same time had successfully binded in chinese app. Moreover can't use login and password from chinese app in european app, so apparently they use different databases and i think different servers.

Super SOCO TC (version for china market) owner

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Posted : 07/11/2018 09:07
supersoco Amsterdam
(@supersoco-amsterdam)
Eminent Member
Posted by: Artem_TC

soco app available now in google playstore

Have problems with the app on Android anyone the same problem?

Screenshot 20181107 093531

Owner of a SS TS Limited edition🏁

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Posted : 08/11/2018 19:26
Chris
(@chris)
Active Member

Same thing here.  Q code not recognized, manual entry asks for a 16 digit code found on the remote box... but that code is 15 digits... won't bind.

 

I did not try the Chinese version 'cause I can't read it.

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Posted : 09/11/2018 13:05
targaryen
(@targaryen)
Moderator Moderator

Anyone got some new info?

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Posted : 12/11/2018 20:13
supersoco Amsterdam
(@supersoco-amsterdam)
Eminent Member
Posted by: targaryen

Anyone got some new info?

No only new update on Android platform

Owner of a SS TS Limited edition🏁

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Posted : 12/11/2018 22:50
supersoco Amsterdam
(@supersoco-amsterdam)
Eminent Member
Posted by: targaryen

Anyone got some new info?

Latest info from my dealer "They launched the app with updates and that's it ,will know more around spring" so again lot's of patience is needed. Also the cables needed to program the FOC are still not available (not in production yet).

Hopefully there is somebody with better news.

Owner of a SS TS Limited edition🏁

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Posted : 21/11/2018 13:46
JonSnow
(@jonsnow)
Eminent Member

Also tried to bind my bike but also only 15 digits. In the manual I have there is no QR code to scan 🙁

 

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Posted : 21/11/2018 18:38
supersoco Amsterdam
(@supersoco-amsterdam)
Eminent Member

I gave up hope that it will happen anytime soon and got a feeling they will charge us for it when it's available.

Owner of a SS TS Limited edition🏁

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Posted : 22/11/2018 17:33
Edge1981
(@edge1981)
Active Member

Hi,

the app is on the playstore now.. I downloaded it.. It checks your telephone number by sending you a code, and then it got stuck on my email adres, wich is very strange seeing it's a Gmail.. 

Greetz 🙂

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Posted : 22/11/2018 21:59
UTesla
(@utesla)
Active Member
Posted by: Edge1981

Hi,

the app is on the playstore now.. I downloaded it.. It checks your telephone number by sending you a code, and then it got stuck on my email adres, wich is very strange seeing it's a Gmail.. 

Greetz 🙂

hi, does your email address has a dot? For example: Name.Lastname@gmail.com. In my case it is like that so you just need to put NameLastname@gmail.com and it should work.

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Posted : 22/11/2018 22:19
Edge1981
(@edge1981)
Active Member

I'll try it.. it would be very stupid.. :-p

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Posted : 22/11/2018 22:28
UTesla
(@utesla)
Active Member

I know but in some sites says "please insert a valid email address" and I just have to take that dot away xD

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Posted : 22/11/2018 22:32
Edge1981
(@edge1981)
Active Member

Lol.. well.. now it doesn't send me an authentication number anymore. I'll try again tomorrow..

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Posted : 22/11/2018 22:46
targaryen
(@targaryen)
Moderator Moderator

We should go to super soco Facebook ( official ) and sent out complaints in their post, this will attract attention. 

Is so weird that they announce we can communicate with our ts but the app isn’t even possible because we don’t have a module in our bike installed.

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Posted : 23/11/2018 10:14
JonSnow
(@jonsnow)
Eminent Member
Posted by: targaryen

We should go to super soco Facebook ( official ) and sent out complaints in their post, this will attract attention. 

 

They just posted on FB about their "SUPERSOCOOFFICE".

I replied with a question on the APP in Europe 😉

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Posted : 23/11/2018 19:07
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