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Oscar
(@oscar)
Owner Admin

We can send an email to Super Soco but they don't react anymore on my emails... I already tried to contact them about the app but they just skip you... and i don't see it happen that my dealer will help me with this because all they want is money so they say warranty is warranty.

Super Soco TS1200R

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Posted : 01/01/2019 19:12
Lee
 Lee
(@lee)
Active Member
Posted by: patjepatatje

Hi Jon,

i agree with you that the dealers take to much but since the quality and the build is not so good ( like we all agree in this forum) do they ( dealers) have to work at least 1 year for free on the bike. Mine was already 3 times at the dealer in 4 months. if that continues i am afraid i have to sell it coz its going to cost too much to maintain it after the warranty runs out. : (

Happy belated New Year people! 

What issues have you run into? And what model do you own?

In regards to contacting Super Soco, has anyone approached Vmoto for inquiries instead? 

 

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Posted : 01/01/2019 20:02
Lee
 Lee
(@lee)
Active Member
Posted by: patjepatatje

Hi Jon,

i agree with you that the dealers take to much but since the quality and the build is not so good ( like we all agree in this forum) do they ( dealers) have to work at least 1 year for free on the bike. Mine was already 3 times at the dealer in 4 months. if that continues i am afraid i have to sell it coz its going to cost too much to maintain it after the warranty runs out. : (

Happy belated New Year people! 

What issues have you run into? And what model do you own?

In regards to contacting Super Soco, has anyone approached Vmoto for inquiries instead? 

 

ReplyQuote
Posted : 01/01/2019 20:02
patjepatatje
(@patjepatatje)
Eminent Member

Hi lee,

 Issues with the software ( i think) rust, batteri kompartment doesnt hold up the lock. My steering lock didnt work properly. The pedals for the passengers get stuck after 2 months. Cannot turn the headlight of/on. There is a sensor in the speedometer but they disconnected it. Never charg to 100%, always 96/97. Speed uphill is really slow( 35 km/h).no bluetooth module (it was promised) The say 3000 watt but........ U can check the forum. I have to say that most of the things are easy fixes if you are a bit handy but for that price it shouldnt be like that.

And the worst is that the dealers dont have a clue what the deal with.

Not a happy owner.

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Posted : 02/01/2019 12:45
s550v liked
patjepatatje
(@patjepatatje)
Eminent Member

Maybe could be an idea. An xtra year of warranty wouldnt be bad in this case i think.  Otherwise return it to the dealer since its obviously got a lot of faults. Dont think anybody would accept this when you buy a car.

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Posted : 02/01/2019 12:48
JonSnow
(@jonsnow)
Eminent Member

I noticed that SuperSoco will be present at the Motorshow in Brussels (19/01 to 27/01). I'm going to the show anyway so I will hopefully be able to talk to them and will try to get some answers ? 

 
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Posted : 02/01/2019 21:16
Lee
 Lee
(@lee)
Active Member
Posted by: JonSnow

I noticed that SuperSoco will be present at the Motorshow in Brussels (19/01 to 27/01). I'm going to the show anyway so I will hopefully be able to talk to them and will try to get some answers ? 

 

If you have any questions, post them up ... I will forward them to my local dealer who has contacts @ vmoto/soco

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Posted : 03/01/2019 05:06
targaryen
(@targaryen)
Moderator Moderator

I asked my dealer about the module, he said they are talking with vmoto about who is going to pay for the module. ( shipping and montage ). Please ask at the motor show in Brussels about the module. Thank you.

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Posted : 04/01/2019 09:49
Lee
 Lee
(@lee)
Active Member
Posted by: targaryen

I asked my dealer about the module, he said they are talking with vmoto about who is going to pay for the module. ( shipping and montage ). Please ask at the motor show in Brussels about the module. Thank you.

What is this module thing you are talking about?

ReplyQuote
Posted : 04/01/2019 21:59
TCMaximum
(@tcmaximum)
Eminent Member

@Lee ask your friend to see if they can find out when it's coming to domestic China xD I've been trying to find out and the local dealer said probably March. Laws are changing and i'd really like to get in contact with whoever is selling for domestic China before April. Gotta know if i'll be able to get the Max before then or not and need something better than a "maybe". 

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Posted : 10/01/2019 14:06
Lee
 Lee
(@lee)
Active Member

Hey mate, 

Noted as I'm very keen for the max instead of the standard tc model myself. There are YouTube videos of the max first rides, rumored to have twice the mileage of the tc with a single battery is enticing. 

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Posted : 11/01/2019 08:24
patjepatatje
(@patjepatatje)
Eminent Member

and strange.

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Posted : 11/01/2019 08:49
TCMaximum
(@tcmaximum)
Eminent Member

The numbers match up so I don't doubt the range or the speed. A bit sad they had to make the battery so massive though. I asked online and it takes the entire compartment now. Also couldn't get full confirmation when I called the soco line. They have to ask also so for now I suppose I just hold out until March and see how it looks. 

I'll be taking videos and pictures for sure as soon as I get it so no worries on that front. 

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Posted : 12/01/2019 11:11
Lee
 Lee
(@lee)
Active Member

Considering the addition of a spare battery and y cable ... etc etc to the TC, the MAX sounds like a good deal off the bat, especially if you can land one on an introductory price!

This post was modified 2 months ago 2 times by Lee
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Posted : 15/01/2019 06:24
TCMaximum
(@tcmaximum)
Eminent Member

Yeah..unfortunately I don't believe there's introductory pricing due to the laws changing. It'll probably have a super short sell window for them because specifically where i'm at, after April it will be illegal inside city limits unless you've purchased before April. I'll definitely try to get the best deal I can though. I'm probably going to be the first purchase in the city i'm in so maybe i'll get lucky 😀

 

 

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Posted : 16/01/2019 19:24
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