Forum

My battery connecto...
 
Notifications
Clear all

My battery connector welded itself into the battery socket! 🔋

13 Posts
8 Users
2 Likes
179.8 K Views
CubeyTerra
Posts: 96
Topic starter
(@cubeyterra)
Estimable Member
Joined: 4 years ago

During a 40 min ride today, I noticed odd power dropouts. Just a moment or two, then power came back. After, when I checked the battery connector, it was hot and wouldn't unplug.

The electrical contacts have welded together!

Now I can't remove the battery, and I don't trust the connection enough to turn the bike on or charge it.

Photo (it doesn't really reveal anything, but it shows that I had to remove the panels). 😢

Any ideas for a fix? Has ANYONE ever heard of this happening? It's still under warranty, but there's no way I can get a non-functional bike 20 km to the dealership.

12 Replies
Posts: 4
(@electric)
New Member
Joined: 4 years ago

I had the same problem with my TC. There’s a manufacturing fault with the connector, and Super Soco will provide your dealer with an ‘upgrade kit’ to replace the faulty parts. I strongly advise against using or charging it until it’s repaired - I rode mine 20 miles after I noticed the problem, and it cut out on a super busy road at rush hour.

Talk to your dealer. They should be able to advise you on what to do, and if they’re any good, they’ll offer to collect it (maybe for a small fee).

Reply
1 Reply
CubeyTerra
(@cubeyterra)
Joined: 4 years ago

Estimable Member
Posts: 96

@electric

An "upgrade kit", eh? That sounds fine for the bike, so I HOPE they can get something like that. I'd also like the battery replaced, now that it's cooked its connector.

I'll take your advice and leave the kill switch off. It sizzles when it's on, and that's not one of those sounds that a scooter should make. 🤨 

Reply
Posts: 4
(@electric)
New Member
Joined: 4 years ago

The upgrade kit is a new type of connector, round pins instead of the flimsy thin ones. Chunkier too.

The battery should be fine (mine was), but the connector will have to be unscrewed from the battery and switched for the new kit.

The parts will take about a week to arrive, as they aren’t normally stocked by dealers. Then it’s just a case of them fitting it.

Reply
1 Reply
CubeyTerra
(@cubeyterra)
Joined: 4 years ago

Estimable Member
Posts: 96

@electric

That's good to know. If I designed the connector, it would be one that screws or latches on solidly and has great big electrical contacts. This flimsy household style plug is a serious design flaw. 

Reply
CubeyTerra
Posts: 96
Topic starter
(@cubeyterra)
Estimable Member
Joined: 4 years ago

Follow-up on the battery issue. The dealership (Motorino) in Vancouver replaced the battery and connector cable under warranty. I wonder if there's anything I can do to prevent this from happening again with these awful connectors.

Reply
1 Reply
Oscar
Admin
(@oscar)
Joined: 6 years ago

Reputable Member
Posts: 280

@cubeyterra

getting the upgrade kit mentioned above, probably the only fix.

Reply
Posts: 4
 hans
(@hans)
New Member
Joined: 5 years ago

I have the same experience of a solid fused plug. Super Soco has applied a modification. The plug with flat legs has been replaced by round legs.

Problem has been solved with this modification.

Reply
1 Reply
Ruben83nl
(@ruben83nl)
Joined: 4 years ago

Eminent Member
Posts: 48

@hans

Hello, 

For me it has not solved the problem. I have the round socket and it happend three times already, now I have to go back again. I hope for a better solution

Will have to drive to the shop 

Reply
Page 1 / 2