The "main" shop in Vancouver is, of course, the Motorino dealer on W 2nd Ave. (aka, "E-Ride"). After some somewhat disappointing transactions with them, I checked out Richmond Ebikes on No. 6 Rd.. It's like night and day — Richmond Ebikes actually has customer service! Very friendly and knowleable, and they can help with upgrades to your bike.

Any Vancouver area folks dealt with them?