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Connection between the app and GPRS module


LazyBear
Posts: 27
Topic starter
(@lazybear)
Eminent Member
Joined: 12 months ago

Even if the GPS/GSM module wasn't installed on my CPX when I received it, the reseller sent it to me a few months later, and as my CPX was on maintenace yesterday, I had it installed properly by the reseller. Here's my feedback :

- The Super Soco app was able to scan the bar-code and pair it with the module instantly.

- When mounted on the CPX and turned on, the module was able to connect to the GSM/GPRS network, to get a position from the GPS, read the battery charge level, and send it all to the app on my phone with no problem (the picture shows a TS instead of a CPX, but it doesn't matter).

Screenshot 20210429 092436

- At last, the clock on the dashboard finaly displayed the correct time.

- When going back home, the app tracked my trip accurately, giving me information such as mileage, time and average speed. All good!

Screenshot 20210429 092453

 

At home, my CPX is parked underground in a garage box. So, no signal there. The app is displaying an error message, saying that the module has lost connection for more than 30mn, which is normal.

The bad surprise came this morning when I took the CPX to take my son to school. It's a 20mn trip in the city, and when we arrived at the school, I checked the app : still the same message. I came back home (20mn more) : no connection.

That seems a little weird since the connection was quick when the module was first installed and turned on by the reseller yesterday. Both GSM and GPS signals seemed to be strong enough.

Has anyone else experienced the same?

Have a nice day!

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5 Replies
Javi
Posts: 85
 Javi
(@javi)
Trusted Member
Joined: 1 year ago

I will say that my CPX also sleeps in an underground garage without signal coverage. The bike is quite lazy for connecting and getting the GPS position when driving even if I am in a riding or parking in a building-free zone 🙁

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LazyBear
(@lazybear)
Joined: 12 months ago

Eminent Member
Posts: 27

@javi I see... What I don't understand is why it was so quick to get 1/the GSM connection and 2/the GPS position when the Super Soco dealer turned it on, and that it can't reconnect after 45mn now. I could understand that depending on the hardware quality, the GPS can sometimes take some time to get a decent position, but the GSM connection should be instant.

Do you disconnect the battery during the night to charge it in your home? Or is your module always powered?

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Javi
 Javi
(@javi)
Joined: 1 year ago

Trusted Member
Posts: 85

@lazybear

I do not disconnect the baterry. As I have two batteries I always keep one in the bike. I only switch off the main switch a few seconds for removing or installing batteries.

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idriccardo
Posts: 1
(@idriccardo)
New Member
Joined: 5 months ago

Hello

Screenshot 2021 04 27 00 01 25 167 com.supersoco.soco

 See you this error?

Screenshot 2021 04 27 00 01 25 167 com.supersoco.soco

 

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LazyBear
Posts: 27
Topic starter
(@lazybear)
Eminent Member
Joined: 12 months ago

No, I don't have this error, I don't know what it means, sorry

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