83V 5A charger has died after 2 years - TC MAX
I'm faintly astounded that my charger seems to have died after only 2 years of use. I only used the charger about 8 hours a week on average and now when I plug it into the side of the bike or directly into the battery it flashes red/green.
I rang my bike dealer in australia and they said there's not a single charger for sale in this country and that if I ordered one thru them it would take 3-6 months to arrive. So I guess Super Soco aren't big on customer service or keeping spares of something pretty vital to keeping a bike going. I'm a little pissed off with myself that I didn't see this coming, I should've bought a second one.
- Has anyone had a good or bad experience buying a 83V 10A Max charger from AliExpress?
- Is there any point taking the charger to some sort of electrical appliance repair place to see if it's just a blown component?
- Has anyone had a charger die after only 2 years of use?
There are a bunch of capacitors on a PSU, one may have swollen and is less than £1 to replace with a bit of soldering. They hold a charge for over 24hrs, so ensure they have been left to stand to self discharge. An electrical repair shop will charge £20-30 to repair it. 2 years seems pretty good going considering the amount of use it's had, they only come with a 1 year warranty.
I think it's the first time I see someone talking about a dead charger (well that doesn't mean it didn't happen to someone else) but your case is rather alarming because the charger is a critical component.
On the other hand my experience in Soco spare parts is the same and my local dealer told me that he is having a difficulty in finding spare parts of all sorts for these bikes. So I get the same idea that super Soco has a really bad after sales support. I didn't see that coming either and if I knew it I would choose a Silence motorcycle over the Super Soco.
Anyway...if my charger failed I would send it to an electronics repair shop instead of buying a new one. There is a pretty good chance this is an easy repair due to a capacitor replace as Lostit said.
Sorry to hear your troubles. I've got a couple of cheap aliexpress chargers and they both work. The one's with adjustable output look quite good. Although slightly bulky if you carry it with you.
Thought I'd update you on my dead charger issue. I decided to go back to the dealership I bought the bike from, but rather than speak to the completely unhelpful spare parts guy I'd initially spoken to I decided to go straight to the owner of the dealership. He asked me to bring my dead charger to him and he then got another of his team onto the case. I'm not sure who got involved from that point whether it was the distributor and/or Super Soco but long story short they agreed to replace the charger for free.
I'm very grateful to all concerned for doing the right thing. I'd also like to thank those who responded to my posts. I'm happy to report that 5 weeks after my charger died I'm now in possession of a new 83V5A 7-pin charger. I'm also considering buying a spare because I never ever want to be in a position again where I can't use my tc max for 5-6 weeks...