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Just stoped connecting to the app

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sauseschritt
Posts: 2
(@sauseschritt)
New Member
Joined: 2 months ago

From my personal experience it is not related to the server or the app: I suffered from the issue as well. Root cause is the mobile service of the OEM SIM card (at least here in Germany). Finally I opened the telematic box and replaced the original SIM card with a local one I purchased. Works like a charm, there is no SIM lock or anything, app and bike started talking again after a couple of minutes. It updated battery SOC, diagnosis works as well. 

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xshunin
(@xshunin)
Joined: 8 months ago

Active Member
Posts: 6

@sauseschritt How did you replace it? Is there a guide for it?

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